SessionSight · /// Digital Experience Monitoring
SessionSight ships click + scroll heatmaps, DOM-fidelity session replay, journey analysis, and visitor tracking on the same platform as synthetic monitoring and load testing. Cross-vendor: Citrix, AVD, Horizon, RDS, Web, FAT. One timeline.
Heatmaps · replay · journeysSame platform as load + monitoringCross-vendor on one timeline
SessionSight heatmaps. Click and scroll modes.
The Problem
Standalone DEM platforms see what real users do. Standalone test platforms see what synthetic checks find. They don’t talk to each other. And the gap is where Citrix / AVD / Horizon issues actually live.
DEM in one vendor, synthetic monitoring in another, load testing in a third. Three dashboards, three definitions of "user experience", zero shared root-cause path.
When the load test surfaces a regression, the DEM tool doesn’t see it. Load tests don’t fire real-user analytics. The bug surfaces in production, on real users, where DEM finally catches it.
Many DEM tools focus on web / SaaS apps and ignore Citrix, AVD, or Horizon contexts. EUC teams are left with browser-only DEM that misses where their users actually live.
Why LoadGen for DEM
SessionSight is the DEM surface; the underlying timeline is shared with synthetic checks, uptime, and load tests. One scrub bar, one root-cause path, one vendor. Across web, Citrix, AVD, Horizon, RDS.
SessionSight click + scroll heatmaps, DOM-fidelity replay, journey analysis, and visitor tracking ship on the same platform as Load Testing. Run a load test; SessionSight captures what real users do during it. Real-user behaviour and modelled load on one timeline.
Synthetic users fire on a configurable schedule; SessionSight captures real-user behaviour in parallel. Where the synthetic check says "ok" but the real user abandons the journey, the gap surfaces immediately.
Capture-time DOM masking with Strict, Balanced (default), and Relaxed modes; fail-closed defaults; per-element overrides. Replay from 0.25× to 12× using a fixed-speed dropdown. The DEM surface goes where EUC actually lives, without exporting sensitive DOM content.
Behaviour analytics
Heatmaps tell you where users click. Journeys tell you where they leave. SessionSight ships multi-step funnel analysis with drop-off detection. The DEX dimension that quantifies real-user impact.
Visitor journey funnel. Step-by-step drop-off.
Capability
Intensity-band heatmaps across desktop, tablet, and mobile viewports with separate calibrated thresholds. Deep-filter by country, browser, OS, device, UTM.
Learn moreTwo replay modes: screenshot slideshow OR DOM reconstruction. Fixed-speed dropdown from 0.25× to 12× (eight values). See exactly what the user saw, exactly when.
Learn moreMulti-step funnel analysis, drop-off detection, and export of the captured user journey as an `.lgs` script for replay in load and monitoring scenarios.
Learn moreSessionSight real-user data correlated against synthetic Citrix / AVD checks on the same scrub bar. Root-cause: did the synthetic check miss it, or did the real user environment trigger it?
Learn moreAI-flagged anomalies and analytics reports on synthetic and load-test data. Surfaces the "what changed" story for the post-incident review.
Learn moreStrict, Balanced (default), and Relaxed masking modes with fail-closed defaults and per-element overrides. RBAC-bound replay access (30 built-in roles plus custom roles). DEM that survives a privacy review.
Learn moreUnified with synthetic
Most DEM platforms ship without synthetic monitoring. Most synthetic-monitoring platforms ship without DEM. LoadGen unifies both. The live cockpit shows synthetic checks AND real-user behaviour on one scrub bar.
Unified cockpit. Synthetic + real-user on one timeline.
Proof
250M+
Monitoring sessions
across the customer base
8
Products, one platform
testing + monitoring + analytics + service levels
6
Platforms covered
Citrix · AVD · Horizon · RDS · Web · FAT
1.45M+
Tests run
across the customer base
See it in action
Heatmaps
Replay
Journeys
Where DEM lives
When the helpdesk surge starts, SessionSight shows what the user actually did. Heatmaps say where; replay says exactly. Abandoned journeys quantify the impact.
See use caseRun a synthetic load test; SessionSight captures real-user behaviour during it. The regression that synthetic checks miss surfaces in DEM. Same vendor, same cockpit.
See use caseCapture-time DOM masking (Strict / Balanced / Relaxed) with fail-closed defaults and per-element overrides. RBAC-bound replay access. DEM that survives a privacy review for regulated industries.
See use caseWe’ll deploy SessionSight against your application, capture a few hours of real-user data, and walk you through heatmaps, replay, and journey analysis. On a call.
Questions
Standalone DEM platforms focus on web / SaaS-app UX analytics. SessionSight ships click + scroll heatmaps, DOM-fidelity replay, journey analysis, and visitor tracking on the same surface, and is unified with synthetic monitoring and load testing on the same platform. One vendor, one cockpit, cross-vendor coverage spanning Citrix, AVD, Horizon, RDS, and Web.
Yes. SessionSight is part of the same platform that runs synthetic checks across Citrix, AVD, Horizon, RDS, and Web. The DEM surface covers the web-app dimension across applications running inside those sessions. Protocol-level recording of Citrix HDX or AVD remoting is out of scope.
Capture-time DOM masking with three modes: Strict, Balanced (default), and Relaxed. Defaults are fail-closed; per-element overrides are available. Replay access is RBAC-bound (30 built-in roles plus custom roles). The plain JSONL audit log retains 30 days of access events with purge.
Replay uses a fixed dropdown with eight speed values: 0.25×, 0.5×, 1×, 1.5×, 2×, 4×, 8×, 12×. Two replay modes are available: screenshot slideshow OR DOM reconstruction.
Yes. That’s the unified-cockpit primary use case. Synthetic Citrix / AVD checks fire on a configurable schedule; SessionSight captures real-user behaviour in parallel. The same scrub bar shows both. Root-cause investigation hops between them in one click.
SessionSight is a separate module. Quoted on a call as part of the multi-module bundle. End-to-End Monitoring is €899 per Agent per month with annual subscriptions including two months free.
SessionSight ships its own visitor analytics and journey analysis surface. The captured journey can be exported as an `.lgs` script for replay in synthetic monitoring or load testing. We walk through analytics-platform export on a call.
